5 active listening skills9/19/2023 ![]() In the context of listening, cognitive empathy is being able to put yourself in someone else’s place in order to see the discussion topic from their perspective. However, there is another distinct type called cognitive empathy, also known as ‘perspective taking’. When talking about empathy we more likely think of experiencing the feelings of another - “I feel your. Listen for total meaning of the speaker's message.įeed back to the speaker what you think they've said. Keeping an open mind and listening without judgement But if we boil down the article to its essence, Active Listening does involve five basic steps that help us fully understand a speaker’s message: In a 1957 article, Rogers and Farson described Active Listening as a collection of things that we must do (as opposed to laying out some prescriptive process). The idea is that, by better understanding the other person’s message, we’re able to respond in an informed and appropriate manner, and avoid costly misunderstandings. In a nutshell, when a person speaks with us, the purpose of Active Listening is to help us adequately understand the information that they’re trying to share with us. Although the method was developed in the 1940s, the term "Active Listening" wasn't coined until the late 1950s. ![]() Thomas Gordon (later a well-respected, licensed clinical psychologist as well). Carl Rogers at the University of Chicago and then extended by his students Richard E. Active Listening was initially developed by clinical psychologist Dr.
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